Question 1

How much are the assessments ? Are they monthly or quarterly?

Accepted Answer

Assessments are $245.00 per month.

Question 2

How do I get people through the gate?

Accepted Answer

The security of your home and the neighborhood is one of the most important tasks of the Board and the Canyons takes an active role in controlling gate access.

Deliveries should call the owner through the call box at the gate and the owner must permit access.  If your name or number requires updating on the call box, you submit a help case at www.assurednv.com/help-case (www.assurednv.com/help-case)with your name and phone number and the display will be updated.

The means of access to the community are:  1) gate call box - visitors call the resident and they are granted access by the owner via phone; 2) nimbio app:  resident can issue digital keys and open gate from their mobile device; 3) headlight transponder - placed on resident vehicles for automatic gate opening on arrival to community.

Gate Codes
Your invited guests must be given access to the community by you as entry  codes posed a safety risk and do not afford for adequate monitoring and security.  Code that were issued to residents were written on the box for anyone to access the community.  Codes were also published in open source locations such as MLS for realtors and other unauthorized people to obtain.  These methods completely diminish the capacity of having a gated community.  Any contracted vendors (such as Republic Services, Las Vegas Review Journal, NV Energy) are given Nimbo gate access by the Assocation so they are monitored and tracked.

Question 3

How do I get my name on the call box at the gate?

Accepted Answer

Please submit the name and phone number you would like displayed on the call box by submitting a Help Case at www.assurednv.com/help-case (www.assurednv.com/help-case)

Question 4

Gate access using the Nimbio App

Accepted Answer

Nimbio is a powerful app that can allow for access to the community by owners and guests.

The first step is to download the Nimbio app from your App Store, enter your name and when prompted, type in "Canyon Community Association" in the community search and select "Canyon Community Association" as your community.

Once they do that, you will get a notification on your phone that someone is requesting a key, and you can log in to the admin portal to approve them.

Alternatively, you can share keys through your Nimbio app. Shared keys are different from master keys - any key you share will be tracked and recorded in the "History" tab of your app.

Once you register you telephone number, activation can take up to two business days to complete. Once activated, you will see the Canyon Community Association appear for access in your app.

Only ONE USER can be activated per home as the initial user. Once this user is active, you can assign rights to other users. Please only register one owner/resident on your initial set up.

If you have any questions now or any time in the future, you can contact us at info@nimbio.com (mailto:info@nimbio.com)or at 800 353 3422.

Nimbio App Tutorial Video

(https://urldefense.proofpoint.com/v2/url?u=https-3A__vimeo.com_855409944&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=LmYLX03QOqB4cF-KyfxuHGlBVg0KpuBqdgC697myW6c&m=NwtV3dPZAPJreQ3kzDYzqCJJDY2cTKKTdzh_Xs0OPx4xKfULTI3er36vNdTIv6Is&s=y3waEX2QKhxlBHrv1R07kDkAmquhFfpq7ywLnPfx2sY&e=)(https://urldefense.proofpoint.com/v2/url?u=https-3A__vimeo.com_855409944&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=LmYLX03QOqB4cF-KyfxuHGlBVg0KpuBqdgC697myW6c&m=NwtV3dPZAPJreQ3kzDYzqCJJDY2cTKKTdzh_Xs0OPx4xKfULTI3er36vNdTIv6Is&s=y3waEX2QKhxlBHrv1R07kDkAmquhFfpq7ywLnPfx2sY&e=)

Question 5

How do I order a decal for my car for automated entry to the community gate?

Accepted Answer

To order a decal for your car, please visit the following link below:

https://www.canyonshoa.info/headlight-decal

PLEASE NOTE:  headlight decals are only available for property owners and the vehicles must be registered to the property address in the community.   Proof of registration is required.

Question 6

How can I access my account online?

Accepted Answer

To access your account line, please visit the following link below to create an online owner portal.
https://assuredcam.appfolio.com/connect/users/sign_in(https://assuredcam.appfolio.com/connect/users/sign_in)

Question 7

How many units are owner occupied?

Accepted Answer

The association does not track owner occupied percentage rates at that time.  The Association is able to provide the number of off site mailing addresses of the community only

Question 8

Will there be a special assessment?

Accepted Answer

At this time, we do not anticipate any special assessments.

Question 9

How can I receive paperless statements and notifications

Accepted Answer

Tired of the inconsistent mail delivery system in the valley?  Want to save the Association money and allow money to be sent in better areas than paper mailings?!  Take a look at your next monthly statement and register for electronic delivery of statements and notices.  Look for the following info in the upper right hand portion of your statement:

Question 10

How can I report community maintenance in the complex?

Accepted Answer

If you notice maintenance issues around your community please fill out this form so we can send out the appropriate vendor to correct the issues. 
 
Remember that are website and forms are mobile friendly. You can load the form on your mobile browser to get pictures. The more info we have the better we can address the issues that come up.

Question 11

When are late fees applied for non-paid assessments?

Accepted Answer

Late fees are applied if payment is not received by the 10th of each month

Question 12

How can I register my tenant?

Accepted Answer

If you have a tenant residing at a rental property please fill out the tenant verification form.
https://www.canyonshoa.info/tenant-registration(https://www.canyonshoa.info/tenant-registration)

Question 13

How can I register my property management company?

Accepted Answer

If you are a property manager, or any other professional agent, managing a property for owner please fill out the management verification form. 
 
https://www.canyonshoa.info/property-manager-registration(https://www.canyonshoa.info/property-manager-registration)

Canyons Homeowner's Association

Frequently Asked Questions